About Us: Hill Davenport is a dynamic and innovative company specializing in full service digital marketing. We are committed to providing exceptional services and products to our customers. As we continue to grow, we are looking for a talented Social Media Support Officer to join our team and help enhance our brand's presence on social media platforms.
Job Description: As a Social Media Support Officer, you will be responsible for managing our social media accounts, engaging with our audience, and providing support to our social media followers. You will play a key role in maintaining our online reputation and assisting in our marketing efforts.
Key Responsibilities:
- Manage and update social media accounts across platforms such as Facebook, Instagram, Twitter, and LinkedIn.
- Create and schedule engaging content, including posts, images, and videos.
- Monitor social media channels for customer queries, comments, and feedback.
- Respond to customer inquiries in a timely and professional manner.
- Assist in developing social media strategies to increase engagement and followers.
- Analyze social media metrics to gauge the success of campaigns and strategies.
- Collaborate with the marketing team to align social media activities with marketing goals.
- Stay updated with social media trends and best practices.
Requirements:
- Proven experience in social media management or a related field.
- Excellent written and verbal communication skills.
- Strong understanding of different social media platforms and their algorithms.
- Ability to create engaging and original content.
- Basic graphic design skills for creating visually appealing posts.
- Experience with social media analytics and reporting tools.
- Good organizational skills and the ability to multitask.
- Ability to work independently and as part of a team.
- A positive attitude and willingness to learn.
Qualifications:
- A degree in Marketing, Communications, or a related field is preferred but not required.
- Relevant certifications in social media management or digital marketing are a plus.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- Competitive salary commensurate with experience.
How to Apply: Please send your resume and a cover letter explaining why you would be a great fit for this role to [email protected]. We look forward to hearing from you!
Application Deadline:
Hill Davenport is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environm
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